Brado India – Terms and Conditions
Last updated: 24-10-2024
Welcome to Brado India. By using our website located at https://www.bradoindia.com, you agree to be bound by the following terms and conditions (“Terms”). Please read these Terms carefully before using the Site or making any purchase.
1. General Information
Brado India is a B2B e-commerce platform designed for wholesale and retail purchases. By accessing or using our Site, you confirm that you are at least 18 years of age and have the authority to engage in a business relationship with us.
2. User Accounts
– Registration: To use certain features of the Site, you must register for an account. You are responsible for keeping your login credentials confidential.
– Accuracy: You agree to provide accurate, up-to-date information during registration. Brado India reserves the right to suspend or terminate accounts with incomplete or inaccurate information.
3. Orders and Pricing
– Wholesale Orders: Brado India specializes in bulk orders for businesses. Some products may have minimum order quantities.
– Single Orders: We also offer single-item purchases at retail prices, available for smaller-scale buyers.
– Pricing: All prices on the Site are listed in INR and may be subject to applicable taxes, including GST. Brado India reserves the right to modify prices at any time without prior notice.
4. Payment
– Payment Methods: We accept payments via Razorpay, credit cards, UPI, net banking, and other approved payment gateways. Payments must be made in full before orders are processed.
– Security: We use secure payment systems to protect your financial data, but Brado India is not responsible for any issues arising from third-party payment services.
5. Shipping and Delivery
– Shipping: Orders will be shipped to the address provided during checkout. We offer various shipping options, including standard and express delivery, subject to availability.
– Delivery Time: Estimated delivery times will be provided at checkout. However, delays may occur due to external factors such as logistics, weather conditions, or holidays.
– Shipping Costs: Shipping costs are calculated based on the destination, size, and weight of the order and will be displayed at checkout.
6. Returns and Refunds
– Eligibility: We offer returns and refunds only for defective or damaged products. You must notify us within 7 days of receiving the product.
Please visit our Returns & Refunds Policy Page to check complete information
7. Taxation
– GST and Other Taxes: All purchases are subject to GST as per applicable laws. Brado India collects necessary tax information during checkout and provides valid invoices to registered businesses.
8. Intellectual Property
All content on the Site, including images, text, logos, and software, is the property of Brado India and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without prior written permission.
9. Prohibited Uses
You agree not to:
– Use the Site for unlawful purposes.
– Engage in any activity that disrupts the Site or its services.
– Attempt to gain unauthorized access to the Site or other accounts.
10. Limitation of Liability
Brado India will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our Site or services, including delays in delivery or product defects.
11. Consent to Receive SMS Notifications
By registering on Brado India, placing an order, or submitting a support ticket, you consent to receive SMS notifications from Brado India. These messages may include:
- A welcome message upon registration to confirm your account and provide important information.
- Updates related to the status of your order, including confirmation, shipment, and delivery notifications.
- Support ticket responses to keep you informed of progress on your inquiries.
If you wish to opt out of receiving these notifications, you may update your preferences in your account settings or contact our support team.
12. Amendments to the Terms
Brado India reserves the right to amend these Terms at any time. Changes will be effective immediately upon posting on the Site. It is your responsibility to review the Terms periodically.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts in [City, State].
14. Contact Information
If you have any questions or concerns regarding these Terms, you can contact us at:
– Email: support@bradoindia.com
– Phone: +919886637746
– GST No: 33ABNCS6659N1ZG
– Address: #1669, Firestation Road, Ambattur, Avadi, Chennai.
